LEGAL

Privacy Policy

Last updated: March 2026 — Z.U.S ADMIN LTD, Company No. 17009198

1. Who We Are

Z.U.S ADMIN LTD (Company No. 17009198), registered in England & Wales, is the data controller for the personal data we collect. You can contact us at info@zuslimited.com or 07900 027178.

2. What Data We Collect

We collect personal data that you provide when booking our services, including: your full name, email address, phone number, vehicle details, and service address. We may also collect data about how you use our website and application.

3. How We Use Your Data

We use your personal data to: process and manage your bookings, send booking confirmations and reminders, communicate with you about your appointments, improve our services, and comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract (to fulfil your booking), compliance with legal obligations, and our legitimate interests in running and improving our business.

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our business (e.g. payment processors, email providers). All third parties are required to keep your data secure and confidential.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements. Booking records are typically retained for 6 years in line with UK tax law.

7. Your Rights & Data Download

Under UK GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to or restrict processing, and data portability. You can download your personal data at any time from your Profile page. To exercise other rights or request manual data export, contact us at info@zuslimited.com.

8. Cookies & Consent

Our website uses essential cookies to ensure functionality. We do not use tracking or advertising cookies without your explicit consent. When you visit our site, we display a cookie consent banner where you can accept or reject non-essential cookies. Your consent preference is stored in your browser.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. We encourage you to review it periodically.

11. Consent Management

We obtain explicit consent for data processing and cookies when you use our services. You can withdraw consent or update your preferences at any time through your Profile page or by contacting us at info@zuslimited.com. Your consent history is recorded for compliance purposes.

12. Contact & Complaints

If you have any questions or concerns about how we handle your data, please contact us at info@zuslimited.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.